RETURN POLICY

Return Policy
Last Updated: 5/19/2025

At Wildcat Garage, we want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, please review our return and exchange policy below.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, in its original condition, and in its original packaging.

  • Returns must be initiated within 30 days of the delivery date.

  • A receipt or proof of purchase is required.

Certain items are non-returnable, including:

  • Custom or special order items.

  • Gift cards.

  • Clearance or final sale items.

Return Process

To start a return:

  • Email us at info@wildcatgarage.com with your order number and reason for return.

  • We will provide return instructions and a return shipping address.

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

Refunds

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund.

  • If approved, a refund will be processed to your original method of payment within 5–10 business days.

Shipping charges are non-refundable, unless the return is due to an error on our part.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, email main@wildcatgarage.com with your order details and photos of the issue (if applicable).

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 7 days of delivery.

  • Include clear photos and a description of the issue.

  • We will resolve the issue promptly with a replacement or refund.

Late or Missing Refunds

If you haven’t received a refund after being notified:

  • First, check your bank or credit card statement.

  • Then, contact your bank or credit card provider — it may take some time before your refund is officially posted.

  • If you've done all of this and still have not received your refund, please contact us at main@wildcatgarage.com.

Wildcat Garage Company
E-Mail:  main@wildcatgarage.com
Mailing Address: PO Box 6913 La Quinta, CA 92248